uBreathe Air Purifier Troubleshooting Guide: Fix Common Problems Quickly
- uBreathe
- Oct 18
- 4 min read
An air purifier is your trusty companion in the fight for cleaner air. But what happens when your purifier isn’t performing as expected? Don’t worry—you’re not alone! This ubreathe guide will walk you through common air purifier problems and how to solve them, so you can get back to breathing easy.
Air Purifier Not Turning On
When your air purifier refuses to start, check these simple things:
Is the power cord securely plugged in?
If the air purifier's component is burnt, it won't work. Time for investing in a new air purifier then. Still, reach out to customer service and see if they can help you out.
Is the outlet working? (Test with another device.)
Ensure the filter is correctly installed, following the manufacturer’s guidelines. If the filter isn’t set properly, it may not function as expected.
Inspect the cord for visible damage.
Some purifiers have a reset button—try pressing it.
If none of this work, consult the user manual or contact customer support.
Air Purifier Not Cleaning Air Properly
If the air quality isn’t improving, your filter might be clogged, or it suddenly stops working. Follow these steps:
Check the filter indicator on your purifier. See if it has discoloured or turned black or has built up of dust. This is a sign that your air purifier needs a filter replacement.
Dirt, pet dander, dust, and other contaminants block up the filter over time. Replace dirty or clogged filters as per the manufacturer's instructions.
Clean the pre-filter if your model has one and make sure they are washable and also refer to the guidelines of your User Manual. It catches larger particles and extends the life of the main filter.
Pro tip: Replace filters on schedule to keep air purifier running efficiently. If you don’t, the filter can pollute your home by recirculating germs, mold, and particles, and ultimately damage the air purifier, causing it to stop working completely.
Strange Noise from the Air Purifier
Is your air purifier making weird noises? Here's what to do:
Turn it off and unplug it.
Inspect the fan area for debris and clean it gently, if you can do it yourself. Otherwise reach out to customer service.
Sometimes, a loose or a damaged fan can cause such noise. Or if the air purifier has been dropped or bumped, it can cause malfunctions as well. Contact the customer service.
Or try placing the purifier on a flat, stable surface to avoid vibrations.
If the noise continues, it might be a mechanical issue. Reach out to customer service.
Unpleasant Smell from the Air Purifier
Your air purifier should improve air quality, not make it worse! If you notice a smell:
Check for a dirty or old filter—replace it immediately.
Make sure the purifier is used in a dry, well-ventilated space to prevent mold growth.
Clean the housing and vents with a damp cloth.
Remove any plastic bag on the filter.
Air Quality Indicator Not Changing
If the air quality indicator remains static, it might be due to a dirty sensor or other technological problems. Depending on the model, air purifiers have touch controls or push buttons and its normal that overtime, these controls will not respond as it did before.
Still, Locate the sensor on your device.
Clean it gently with a soft cotton cloth or cotton swab.
If necessary, calibrate the sensor by following manual's instruction.
If all of these ways don't work out, contact customer support immediately.
High Energy Usage
Modern air purifiers are energy-efficient but running them on max settings constantly can increase power consumption. To reduce this:
Use Auto Mode if available—it adjusts settings based on air quality.
Set timers to limit usage to peak pollution hours.
Too Loud for Night Use
A noisy purifier can disrupt your sleep. Here's how to tone it down.
Switch to night mode for lowest fans setting if available.
Some purifiers generally come with whisper-quiet level operation. If still there are abnormal sounds, contact customer care, your air purifier might need a professional to check it out.
Other Possible causes
Check if your air purifier is suitable for the size of the room you are operating it for usage. Some purifiers are designed for smaller spaces and may not function effectively in a large space.
Ensure correct Wi-Fi password if your model has such functions for proper connection. Re-enter password with correct spellings, capitalizations, and special characters. Also, ensure router settings allow connections from smart devices. Re-enter password with correct spellings, capitalizations, and special characters. Also, ensure router settings allow connections from smart devices.
Also, if it's connected with Bluetooth, ensure Bluetooth is enabled on your device.
Check there are no obstructions near the air purifier that could limit the airflow and obstruct proper circulation.
Inspect your air purifier for any external damage or loose components. If you notice such issues, take action immediately for further problems.
Ensure you have the latest app version, if your air purifier is IoT- enabled for optimal performance update and quick access to information. Otherwise download the latest version from your app store.
Always refer to your air purifier’s user manual for specific maintenance instructions and recommendations tailored to your model.
If none of the above solutions troubleshooting work, there may be an internal technical problem with your air purifier. In case, it best to contact the manufacturer's customer support or consult a professional technician for further assistance.
Need Help with Your Ubreathe Air Purifier Troubleshooting?
If you're still facing issues with your Ubreathe Air Purifier Troubleshooting despite trying these troubleshooting steps, don't worry—we’re here to help!
To claim warranty of our product, click on 'Register for warranty' and go through all terms and conditions before you register yourself.
Drop us a message on Whatsapp or mail us at contact@urbanairlabs.com. Our team of experts will assist you in resolving any problem and ensure your air purifier is back at delivering fresh, clean and healthy air.
Your comfort and health are our priority! 😊
By Debopriya Chandra